Privacy Policy

At Saxon Express Courier, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.

Information We Collect

• Personal Information: When you use our courier services, we may collect personal information such as your name, address, contact details, and payment information.
• Parcel Details: We may collect information related to the parcels you send or receive, including contents, dimensions, and delivery instructions.
• Communication: We may collect information from your communications with us, including emails, phone calls, or inquiries submitted through our website.
• Website Usage: We may collect information about your interactions with our website, including IP address, browser type, and pages visited.

How We Use Your Information

• Delivery Services: We use your personal information to facilitate the delivery of parcels and provide related services.
• Customer Support: We use your information to respond to inquiries, resolve issues, and provide customer support.
• Marketing and Promotions: With your consent, we may use your information to send you promotional offers, newsletters, or updates about our services.
• Improvement of Services: We may use aggregated data to analyze trends, monitor the effectiveness of our services, and make improvements.
• Compliance: We may use your information to comply with legal obligations, enforce our policies, and protect the rights and safety of our users and the public.

Disclosure of Information

• Service Providers: We may disclose your information to third-party service providers who assist us in providing courier services, processing payments, or delivering marketing communications.
• Legal Compliance: We may disclose your information in response to legal requests, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to mitigate risks and ensure the confidentiality of your data.

Your Choices

• Opt-Out: You have the option to opt-out of receiving marketing communications from us by following the instructions provided in the communication.
• Access and Update: You may request access to, review, or update your personal information by contacting us directly.
• Data Deletion: You may request the deletion of your personal information from our systems, subject to legal requirements and legitimate business needs.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children, and if we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information. Please click on Contact Us, below.